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Patient Info

All New Patients, please download and complete the “Intake Form for New Patients” below.  Please bring the completed form with you to your first appointment.

New Patient Information

Patient InfoWelcome to my Acupuncture & Chinese herbal medicine practice, Live Well Medicine.  Please take a few minutes to read through the following topics that will help to prepare you for your first visit.  If you have any questions or concerns, we can discuss them at the beginning of your first appointment or you can call the office.

If possible, please take the time to schedule your appointments in advance. This will ensure that you receive and retain the time slot that is best for your schedule.  If you need to make changes to an already scheduled appointment, please do so giving as much notice as possible.  Remember, it is your responsibility to cancel any unwanted appointments.   If you are unsure of your appointment, please call the office.

Cancellation Policy
We require at least 24-hours notice to cancel an appointment.  If you have missed or rescheduled an appointment with less than 24 hours notice, you will be responsible for the Late Cancellation / Missed Appointment Fee, which is $35. Our cancellation policy is waived for emergencies and acts of nature.

Payment, Insurance, & HSA’s (Health Savings Accounts)
We accept cash, personal checks, Visa, MasterCard, and Discover. We ask that you pay at the time of your visit. 

Health Savings Accounts often allow you to spend your HSA dollars for acupuncture.  Check with your individual plan to find out for sure.

Douglas Weinstein, M.Ac., M.OM is In-Network with BlueCross BlueShield

Generally, Federal BlueCross BlueShield HAS acupuncture benefits.  However, we have typically NOT seen Highmark BlueShield or Capital BlueCross plans to have acupuncture benefits. Additionally, some out-of-state BlueCross BlueShield plans do have acupuncture benefits, as do some other insurance plans inside the state of Pennsylvania.

Please call your provider on your time, prior to your appointment, as we do not know what sort of coverage your plan includes, nor do we know the coverage the company provides. You can do this by calling the Members Services phone number listed on the back of your insurance card. In Pennsylvania, insurance companies generally do not cover the cost of acupuncture. 

If you do not have insurance coverage for acupuncture, I consider both acupuncture and Chinese herbal medicine to be a very worthwhile investment in your health.  It can help you to improve symptoms, feel better quickly, and often address the root of the problem.  Furthermore, you can prevent major illnesses from happening down the road, by taking care of yourself now.  Millions of individuals in countries like China and Japan have relied upon acupuncture and herbal medicine as their primary method of health care for centuries. If it has stood the test of time for this long, isn’t it about time you tried it?

This office uses sterile, disposable needles.

The Day Of Your Visit
Please make sure you do not eat or drink anything that will stain your tongue for at least an hour before arrival, as we need to examine your tongue. You will be most comfortable if you wear loose, clothing, as acupuncture involves palpation and treatment of various parts of the body. Draping will be provided to ensure modesty. Please refrain from wearing excessive jewelry, as some metals may interfere with the efficacy of the therapy. Also, please refrain from wearing perfume, strongly scented oils and/or lotions on the day of your visit.